Transformation

FMCG and Telecom Operators across Africa must transform in an ever increasing competitive Market.

Market Insight

1. Determine and meet retail needs

2. Determine an meet wholesale needs

Strategy factors

1. Corporate strategy

2. Customer centricity

3. People

New service and product portfolio

1. Network/IT

2. Products

3. Supply chain

4. Processes

5. Costs

1. Transformation

2. IT Migration

3. Process-re-engineering

1. Finance

2. Business case

3. Financing

4. Investments

5. Shareholders

Organizational transformation

The telecoms industry in Africa is evolving very fast and our traditional role is not conducive to meeting future challenges. We all know that transformation is necessary but we do not have the capability and do not know how. FutureAfrica can help operators outline an approach to transformation that ensures that the complexity of change is understood and that the capability to deliver change is sufficient. A transformation roadmap analysis examines the change required in each area of the business. We deploy �Best of Breed� functional expertise for support.

Challenges for operators in the next one to three years

Unique competitor risk, more players enter the market

Customer risk. Customer preferences and priorities for retention

Project risk. A new product, acquisition, technology

Cost optimization to balance eroding revenues

Organizational fit for purpose, leaner and more flexible

Global financial crisis

FutureAfrica core competencies

Competitive insight & benchmarking

Cost Optimization through business re-modelling

Best practice project management methodologies

Change Management expertise

Organizational transformation